Privacy Policy – TVFixer
Last Updated: May 2026
Welcome to TVFixer. We value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our TV repair services.
1. Information We Collect
When you contact us, book a service, or interact with our website, we may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Service Address or Location
- TV Brand, Model, and Issue Details
- Communication preferences
We only collect information that is necessary to provide repair services and customer support.
2. How We Use Your Information
Your information may be used for the following purposes:
- Scheduling TV repair appointments
- Providing doorstep repair services
- Responding to customer inquiries
- Sharing service updates and repair status
- Improving our website and customer experience
- Internal record keeping and support purposes
We only contact customers regarding their repair requests or service-related communication.
3. Cookies & Website Data
Our website may use cookies and analytics tools to improve website functionality and user experience.
Cookies help us:
- Understand visitor behavior
- Improve website performance
- Analyze traffic and service usage
You can disable cookies anytime through your browser settings.
4. Third-Party Services
We may use trusted third-party platforms and tools such as:
- Google Analytics
- WhatsApp communication services
- Online payment services (when available)
These third-party services may collect limited technical information according to their own privacy policies.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, misuse, disclosure, or alteration.
While we work to keep your information secure, no internet-based service can guarantee complete security.
6. Independent Service Provider Disclaimer
TVFixer is an independent television repair service provider operating in Jhansi and nearby service areas.
We are not officially affiliated, associated, authorized, endorsed by, or connected with any television manufacturer or brand unless specifically mentioned.
All brand names, trademarks, logos, and product names belong to their respective owners and are used only for identification and informational purposes.
7. Sharing of Information
We do not sell, trade, or rent customer personal information to third parties.
Information may only be shared when necessary for:
- Service fulfillment
- Technical support
- Legal compliance
- Payment processing (if applicable)
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate details
- Delete your information from our records
- Stop receiving communication from us
To make any such request, please contact us using the information below.
9. Service Availability
TVFixer provides television repair and support services based on technician availability and service area coverage.
Service availability, pricing, and repair timelines may vary depending on product condition and location.
10. Contact Us
If you have any questions regarding this Privacy Policy or our services, you may contact us through:
- Website: TVFixer Official Website
- Email: support@tvfixer.in
- Phone: +91-9792553389
11. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website updates.
Any changes will be posted on this page with the updated revision date.